Terms and conditions

Welcome to almotkamel!

These Terms and Conditions outline the rules and regulations for the use of our ERP services, web development, and hosting solutions. By accessing our services, you accept these terms. If you do not agree with any part of these terms, you must not use our services.

1. Definitions

  • “Company” refers to [Your Company Name], the provider of ERP services, web development, and hosting.
  • “Client” refers to any individual or entity that engages with our services.
  • “Services” include ERP solutions, web development, and hosting.
  • “Website” refers to our official website [Your Website URL].

2. Services Provided

  • ERP Solutions: Business management software for accounting, HR, sales, inventory, and more.
  • Web Development: Custom website development, design, and maintenance.
  • Hosting Services: Domain registration, website hosting, server management, and maintenance.

3. Use of Services

  • Clients must provide accurate and complete information when requesting our services.
  • Clients agree not to use our services for any illegal, fraudulent, or harmful activities.
  • Hosting clients must comply with our Acceptable Use Policy.

4. Payment & Billing

  • All services require upfront payment or as per agreed contract terms.
  • Payment must be made via accepted payment methods listed on our website.
  • Late payments may result in service suspension or termination.
  • No refunds will be issued unless explicitly agreed upon.

5. Intellectual Property

  • All websites, ERP solutions, and custom software developed by us remain our property until full payment is received.
  • Clients are granted a license to use our solutions only for their intended purpose.
  • Unauthorized resale, redistribution, or modification of our software/services is strictly prohibited.

6. Hosting Terms

  • We ensure 99.9% uptime for hosting services, except during scheduled maintenance or unforeseen circumstances.
  • We are not responsible for data loss due to client negligence, hacking, or server failures beyond our control.
  • Clients must maintain regular backups of their data.

7. Liability & Warranty

  • We do not guarantee that our services will be error-free or uninterrupted.
  • We are not liable for any direct or indirect damages, including data loss, business interruption, or financial losses resulting from service use.
  • Clients are responsible for securing their credentials and sensitive information.

8. Termination

  • Either party may terminate services with a 30-day written notice.
  • We reserve the right to suspend or terminate accounts violating our policies.
  • No refunds will be given for terminated accounts due to non-compliance.

9. Amendments

We may update these terms at any time. Clients will be notified of any significant changes, and continued use of our services will constitute acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of [Your Country/State]. Any disputes must be settled in the courts of [Your Jurisdiction].

11. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:

  • Email: [Your Email Address]
  • Phone: [Your Contact Number]
  • Website: [Your Website URL]